Stand-by Time Charge: Orders requiring more than 30 minutes for pick-up will be subject to a $15 surcharge (upon time availability).

Pick-Up Appointments: $5 each
Fuel Surcharge: 15%
Pick-Up Order $1.00 – Client Entered Orders including EDI orders.

Processing:
$1.50 – VE entered orders via fax/email
Phone-in Orders – $3.50
Revised Orders/Cancellations – $5.00

Stock Pick-Up 12:00pm Wednesday for pick-ups at 48 hour notice warehouses

Order Deadline: 12:00pm on Thursdays for pick-ups at 24 hour notice warehouses

Vintners Express shall make available online an image of a signed copy of the bill of lading listing any discrepancies between the Product received and the bill of lading, and any damaged Product, within 48 hours of the arrival of such Product at Vintners Express’s warehouse. Expedited service is available on a fee basis of $5.00 per sku with a minimum charge of $25.00. All products received by Vintners Express are subject to standard “in” or “handling” charges. Vintners Express shall hold any damaged Product for inspection for thirty (30) days at Client or carrier’s request, after which time Client must remove the damaged Product. Vintners Express reserves the right to destroy damaged Product left at its warehouse after thirty (30) days.