Ensure “Pick Ups” are easy.

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Pick-Up Orders are to be available for pick-up between 8am to 3pm. We allocate 30 minutes to perform pick-ups. If an order requires additional time it may be subject to a Sur-charge.

Stand-by Time Charge: Orders requiring more than 30 minutes for pick-up will be subject to a $15 surcharge (upon time availability).

Pick-Up Appointments: $5 each
Fuel Surcharge: 15%
Pick-Up Order $1.00 – Client Entered Orders including EDI orders.

Processing:
$1.50 – VE entered orders via fax/email
Phone-in Orders – $3.50
Revised Orders/Cancellations – $5.00

Stock Pick-Up 12:00pm Wednesday for pick-ups at 48 hour notice warehouses

Order Deadline: 12:00pm on Thursdays for pick-ups at 24 hour notice warehouses

Related posts:

  1. Make “Receiving” go smoothly.
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“Vintner's Express totally went out of their way...It made a world of difference...A big extra effort was made and [they] have since re-ordered wine. Thank you for going the extra mile for us!”
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